All bookings are considered provisional and only confirmed once a deposit or payment has been received. Availability are on a first come first served basis. Deposit are non refundable and used to secure your booking. All balances outstanding are payable 6 weeks prior to the event date and based upon numbers confirmed subject also to the agreed minimum booking fee. (Final Payment is not based on the initial enquiry as this may change and we don’t want you to pay for guests not attending).

If the balance remains unpaid within 2 weeks of the party we reserve the right to cancel your event, without refunding the deposit although we will, at our discretion, issue a voucher that you can use against future events with us for the same or lower value.  Once the final balance is paid we will not issue refunds.

The Party Organiser must be authorised to make the booking on the basis of these Booking Conditions by all persons in the party group. We can only accept bookings if all the party members are a minimum of 18 years unless a parent or guardian is also in the party. All enquiries and bookings will be confirmed by email only. 

Accommodation bookings are based on a shared room basis with your party with a min 2 sharing per room which can be either a twin bed or double bed subject to the hotels discretion. Accommodation bookings are sold as a package and may not be part booked or part refunded unless confirmed in writing by us at time of original booking.

If the numbers in the party drops then the balance is due on the confirmed numbers in the party subject also to the agreed minimum booking fee.  You are strongly advised to take out adequate insurance for your event at the time of booking as we cannot be held liable for loss of booking through cancellation from events out of our immediate control (ie pregnancy, accident or if your partner is not happy that you are going to become more sexy and empowered!) 

Website and Quote Descriptions 

All website and quote descriptions are made in good faith and every care is taken to ensure their accuracy and is always confirmed by email. However, errors may occasionally occur. We cannot accept any liability for any errors or omissions if we are not notified immediately upon receipt of the email confirmation. We reserve the right to make changes to and correct errors in our website and quotes at any time.

If we have to make a significant change or cancel, we will tell you as soon as possible. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. This relates to alterations to parties and classes booked with us and applies to start dates, times, venue locations. If a change has to take place, we will offer suitable alternatives. If however none of the alternatives are convenient for you, we will offer you a full refund.

Once payment has been processed, you are booked for the specific date and venue you have asked for. You may transfer the date or time up to 4 weeks prior to the date of your party. Within 4 weeks, we’re happy to transfer you subject to availability. If you wish to change your booking in any way we will try to comply with your requests but we cannot guarantee that changes can always be made. Where a change can be made, we will not charge an amendment fee however reductions in numbers will not be refunded once the booking has been paid. Where the price of your arrangements depends on the number of people booked and extra people are added to the booking, the price will be reworked on the basis of the new number of people going and we will send you confirmation by email where you will be required to pay the increased price. 

If you wish to cancel all or any part of your booking, you should advise us immediately by telephone or email where we will make a cancellation charge on the scale shown below. You are advised to take out adequate cancellation insurance at the time of booking.

Amount you must pay

More than 28 days Deposit

Less than 28 days 100% of the total cost of the arrangements in question.

 

Order and Payment Options:  Ordering from our site is simple and easy and can be made online using our shop via our secure payment system or to place your order by phone please call us on 01293 888200 during business hours Monday to Friday. We accept most major credit cards, MasterCard, Visa, Visa Delta, Switch (not American Express) and we can accept payment by phone or can arrange payment via PayPal.

Online Security:  Shopping on our site is safe! Our order processing system uses 128 bit High-grade encryption, so that when you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers.

We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions.

Product Guarantee:  If any of our products do not live up to the standard you expect; or you don't achieve the results you were hoping for; or you are dissatisfied with our services; or you feel we have let you down in any way... not only will we refund the cost of the product purchased, but we will make it our mission to help you achieve exactly what you were hoping to achieve by purchasing our products in the first place.

Delivery: Orders are posted on Tuesday and Friday. If you make your purchase on any other day your order will be dispatched on the next available post day.

Shipping and Handling: All orders are sent via Second Class Mail and postage is included as standard to UK mainland only. First class, special delivery requests or all other areas will require additional postage which will be confirmed with you prior to your credit card being charged. If you require the item delivered urgently please confirm this with your order or by calling us on the next business day after your order and we will confirm first class postage assuming applicable (not available for pole orders).and are usually received within 8 to 10 business days

Dance Poles: Are delivered by courier and are usually dispatched 5 days after payment and confirmation of required height although as poles are bespoke made we cannot guarantee this time. All orders are final and we cannot accept returns on poles unless they are faulty.

Gift Certificates: These can be personalised and delivered ready gift wrapped to suit, so please call with your requirements and all orders are kept confidential so we do not ruin the surprise!

Returns: If you are not satisfied with your purchase simply return the goods in an unused condition & in their original packaging within 14 days of purchase. We will then credit your account. It is the customer’s responsibility to ensure the safe return of the goods. The customer's return shipping costs cannot be refunded. Please note that custom made-to-order goods cannot be refunded ie. poles.

The above does not affect your statutory rights. Our Terms & Conditions are subject to English Law & Courts.

Health and Safety  

Before taking part in any physical activity with us you may be required to fill out a medical questionnaire and sign a disclaimer. If you have doubts about your physical well-being or know that you are pregnant, please inform seek medical from your doctor before engaging in any type of activity. If you are booking on behalf of a group, please check with all your guests and advise us of any injuries or if anyone is pregnant. You must correctly follow instructions given by our staff and instructors at all times and failure to do so may result in instruction being stopped without recourse

. 

To comply with the Health Act 2006 and with effect from Sunday 01st July 2007 smoking is prohibited by law in all commercial venues.  

We reserve the right to terminate your arrangements with us if your behaviour or that of any members in the booking is likely in our opinion to cause distress, damage, danger or to annoy customers, other members of the party, employees, property or anyone else. If you arrive for lessons or parties clearly under the influence of alcohol or drugs you will not be permitted to continue and you will not be able to complete your Arrangements with us and further will not be liable for any refund or compensation or any costs you have to pay.

 

Privacy is something we take very seriously so let us reassure you of how your data is used by us. Any information you provide is disclosed only to our team and we will not distribute, sell, rent or give your information to any organisation or third party.

Collection of Information: We gather information about visitors to our website in two ways:

Information you have knowingly provided via an online form that identifies you or your company specifically; and 

Non-identifiable information gathered by monitoring traffic by web server data and IP addresses. We only use aggregate information, so individuals and corporations are NEVER identifiable.

Submitting Requests: We gather information when you submit requests for information by filling in the relevant online forms. Each form will require specific information depending on the nature of the request. These forms will be required when you:

Request information about products and services; 

Make an online purchase from this site; or 

Enter a competition or promotion on this site.

Using Your Information: The information contained in the forms will be limited to generating the appropriate response to your request. We only use your information to supply relevent information pertaining to your request.

Information gathered online through our web server data will be used by us to further understand and improve our market and market position, so we can improve our products and services. We also use this information to facilitate your navigation through our web site and customise the content to suit your interests and business requirements.

Anti Spam: We only ever send information following a request from you and will never knowingly send information via email not relating to your original request unless you have knowingly signed up to receive our newsletters which contain opt-out links or you can contact us directly to remove your name from our newsletter list.

Visiting Linked Sites: Whilst we maintain all measures to protect your privacy, we are unable to monitor or control the Privacy Policies of any of our linked web sites. Therefore, we ask that when you visit a linked web site, you review the Privacy Policies on the linked web site before you disclose any personal or company details there. Pole Passion cannot accept any responsibility for the content or actions of any linked sites to our web site(s).

Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by Force Majeure. Additionally we cannot accept liability or pay any compensation where you suffer any damage or loss as a result of Force Majeure.  

Law and Jurisdiction  

This Agreement and all matters arising out of it shall be construed and governed according to English law and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright laws, and is the property of Exclusive Weekends by Passion Fitness. The collective work includes works that are licensed to Exclusive Weekends by Passion Fitness. Copyright 2003, Exclusive Weekends by Passion Fitness ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Exclusive Weekends by Passion Fitness or purchasing Exclusive Weekends by Passion Fitness products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Exclusive Weekends by Passion Fitness or to purchase Exclusive Weekends by Passion Fitness products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Exclusive Weekends by Passion Fitness. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Exclusive Weekends by Passion Fitness used in the site are trademarks or registered trademarks of Exclusive Weekends by Passion Fitness


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Exclusive Weekends by Passion Fitness disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Exclusive Weekends by Passion Fitness does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Exclusive Weekends by Passion Fitness does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Exclusive Weekends by Passion Fitness shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Exclusive Weekends by Passion Fitness has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Exclusive Weekends by Passion Fitness product is mistakenly listed at an incorrect price, Exclusive Weekends by Passion Fitness reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Exclusive Weekends by Passion Fitness reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Exclusive Weekends by Passion Fitness shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Exclusive Weekends by Passion Fitness without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Exclusive Weekends by Passion Fitness may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Exclusive Weekends by Passion Fitness.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Exclusive Weekends by Passion Fitness products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Exclusive Weekends by Passion Fitness products) must be commenced within one (1) year after the claim or cause of action arises. Exclusive Weekends by Passion Fitness's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Exclusive Weekends by Passion Fitness may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Exclusive Weekends by Passion Fitness or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Exclusive Weekends by Passion Fitness does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Exclusive Weekends by Passion Fitness is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Exclusive Weekends by Passion Fitness reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Exclusive Weekends by Passion Fitness in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Exclusive Weekends by Passion Fitness, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Exclusive Weekends by Passion Fitness may link to sites operated by third parties. However, even if the third party is affiliated with Exclusive Weekends by Passion Fitness, Exclusive Weekends by Passion Fitness has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Exclusive Weekends by Passion Fitness. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Exclusive Weekends by Passion Fitness seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).